ESP and Business English

1ESP and Business English When teaching ESP (English for Specific Purposes) or Business English, the teacher simply continues teaching all the English that they already know how to, but incorporate vocabulary, examples, topics and contexts that are relevant to the students particular needs. The term "specific" in ESP refers to the specific purpose for learning English. This may include EAP (English for Academic Purposes), which prepares students at tertiary level for further academic studies where English is used as the medium of instruction. Students approach the study of English through a field that is already known and relevant to them. This means that they are able to use what they learn in the ESP classroom right away in their work and studies. The techniques are fundamentally the same as those used when teaching general English course. If you do not have the appropriate texts, tapes etc, then it may be possible to get the students or corporate client to provide them. There are also many course books designed for ESP and Business English. These specially designed courses benefit the corporate client as they provide a flexible and responsive approach to the changing client needs, ensuring a high quality and well-balanced course.The client also receives individual attention from a highly qualified and experienced ESL teacher. Businesses usually require custom-made courses specially designed to suit their specific requirements. Clients may include banks, government agencies, hotels and multinational companies. These ESP or Business programmes are either offered at the school, university /tertiary institution or on the company premises. These specially designed courses should be suited to new recruits, middle management, top-management executives and company front-line staff. A good starting point for an ESP (English for Specific Purposes) course is a "needs analysis" or a "client map." It is impossible to teach a student's specific needs until it is ascertained exactly what they are. A typical "needs analysis" might be a questionnaire that the client and teacher discuss and complete together. This may include an analysis of the client's English usage profile, their expectations and needs, what it is they exactly want and what it is that they don't have. The process of providing a custom-made course for a corporate client is as follows:• Initially, on first contact with the client, a detailed interview is set up to establish the client's specific requirements • The students' levels are then established through the school's placement testing system • The course outlines, method of instruction and materials are then designed in consultation with the corporate client • A custom-made course will then be designed making careful use of both core textbooks and other supplementary materials • A schedule is then negotiated with the corporate clientNeeds AnalysisThere are essentially two different types of needs analysis and syllabus design. The first is product oriented which is primarily concerned with what the learner should know or be able to do as a result of instruction. The other is process oriented which is concerned with the processes by which learners will learn. A needs analysis can be very informative and:• will allow you, the teacher, to determine the course content and methodology • will identify certain needs and deficiencies • will assist the teacher in assigning students to different groups • will help in determining the course length and intensity • can provide more accountability • can help you to market the course as a sophisticated and necessary productThere are, however, a number of related problems:• there may be conflicts between the perception of needs (the student, the sponsor, the teacher) that may be difficult to accommodate • there may be a conflict between preferred teaching and learning styles • are students able to articulate their needs and expectations? • can set up unreal expectations and learners' needs may not be metTo acquire information for needs analysis, you can:• look at records (documentary evidence) • provide questionnaires • conduct interviews • conduct observation in the classroomBusiness Communication CoursesIn today's business climate and with the advent of globalisation, communicating well in English means gaining a competitive advantage in ever changing and expanding world markets. Offering high quality courses to individuals seeking to get ahead in their careers is an important and expanding market area. Business success rests to a large extent on the ability of individuals to communicate effectively in English. Business writing skills and communication will help students to understand the changing nature of business communication and pinpoint and eliminate errors in their Business Strategies. Business Communication Courses may be offered at Pre-Intermediate, Intermediate and Upper Intermediate levels and should provide a balance of English for Business and General English.The courses should further aim to improve and expand students' vocabulary, increase their grasp of Business phrases and functions whilst giving them a good grasp of grammar, writing and vocabulary. In addition to offering Business Communication Courses, a school can also provide one day Business Communication Workshops. These workshops are aimed at getting students up to speed with the English skills required to perform at the highest levels in their careers. The workshops may cover a range of topics and skills for business people from negotiation skills, to effective presentations, to customer relations. These workshops could include:• Business Writing Essentials • Successful and Effective Business Presentations • Managing Your Time Effectively (Time Management) • Telephoning Skills for Reception and Front Line Staff • Success: For Secretaries and Administration Professionals • Communicating with Confidence • Writing and Preparing Effective Business Reports • Customer Care Essentials • Business Writing for Managers • Holding Effective Meetings and DiscussionsIdeas for the ClassroomHere are a few ideas to get you started:• Business Letter Writing:For this activity you will need a book of model business letters in English. These are often available on the internet. Make one copy of 10 different letters (depending on the number of students in your class). Make enough so that each pair has one. You may wish to concentrate on a specific type of letter, such as cover letters or letters of complaint, or else mix the different types of letters. One student can look at the letter, the other cannot. The student with the letter reads it to the other student, who takes dictation. The reading student should not look at the writing student's written work. At the end, have the student compare his or her written work to the original, looking for mistakes and correcting them. This can be a good lead-in to writing business letters, and is a nice way of including dictation without them always doing dictation from the teacher or a tape.• Crazy Resume:For this activity bring a resume to class, and discuss resumes for a few minutes. Ask the students what goes on a resume. Next, have all students quickly (10 minutes) write a resume in English. Encourage exaggeration. Next, have them work with partners taking turns interviewing each other for jobs. Choose the jobs: possible (fun) choices are McDonalds, KFC, Gas station attendant, NASA Astronaut, CIA spy, Military General, Model etc. Review frequently asked interview questions beforehand (the students will know the questions in their native language for the most part). After everyone has been interviewed and been the interviewer, query the class on their success: did the applicant get the job? How did they do?• Telephone Phrases:There are many phrases and idioms used when talking on the telephone. Print a number of these on blank business cards, such as: "Please hold and I will ring Mr. Bizet's office", and "I'm sorry, but Ms. Albina is not in her office right now. Would you like to leave a message?" The students are then grouped into pairs. Each student gets about five cards depending on the size of the class and the number of cards printed. In turn, they turn over the top card and have to initiate a telephone conversation with their partner, somehow and somewhere working in the idiom / phrase on their card. The partner does not see the phrase. This means they have to think of a situation, and steer the conversation in such a way as to be able to slip in the idiom / phrase. The first team to use up all their cards is the winner.You will have already introduced telephone idioms and they will have done some conversation practice before playing the game.• The Replacement:Ask your students to imagine they have to interview a candidate who will do their job while they will be away on extended leave. They have to come up with a list of questions related to their job. Divide the class into two groups, the interviewers and the candidates. Each interviewer now asks his or her questions to all the candidates and has to choose which one would be able to do his or her job best. Then the interviewers become the candidates. • Forming a Company:For this activity, divide the students into groups of five to six. Now ask them to open their own company. They have to decide on what kind of goods or services they are going to produce or provide. The students also have to decide on the company structure and what departments are needed to run the company. Furthermore, they should outline the different duties of each department in product manufacturing and sales. After the discussion, group representatives do a presentation in class. This activity can be developed to include written work such as reports and business plans. This may well become an extended project!TutoringTutoring is an extremely beneficial approach to education. Students who work one-on-one with a professional teacher have positive learning experiences, improved attitudes and self-perception, leading to increased confidence, and better grades. Students report feeling more confident and enthusiastic and parents feel more relaxed and secure knowing their child is receiving professional one-on-one support. Tutoring can also be extremely rewarding on both a personal level and financially. Here are some guidelines for tutoring:Get to know your studentWhen meeting your student for the first time, it is important to take some time to get to know your student on a personal level. Try and establish some common interests and initiate positive communication. Make sure you are able to say your student's name correctly and that your student knows your name.A constructive learning environmentEnsure that your tutoring takes place in a relatively quiet location with little or no distractions. Check that you and the student have everything needed for the lesson to avoid interruptions.Establishing an appropriate levelIt is a good idea to begin tutoring at a level your student can cope with and one that provides a certain degree of success. After listening and observing your student for some time, you will be able to establish his / her level. Be prepared to be flexible in your teaching methods and approaches to suit the particular student's personality and learning needs. It is important to assess the students' strengths and weaknesses to formulate an approach which will best help them improve. It is also important to remember that some students are quiet and reserved and may take some time to open up to you so take heed of the subtle ways in which they may try and tell you what they are thinking, how they feel and whether they really understand.BeginningOnce you have established areas of weakness and have formulated a step-by-step plan for helping the student, ensure that the student understands what needs to be done. This will give you and your student clearly defined objectives to work towards and will provide the student with a sense of progress and success every time one of the set goals has been accomplished.Motivate your studentIt is essential that you attempt to keep your student motivated. This will involve a certain measure of creativity and imagination. Furthermore, try and divide your lesson into a number of short sections to maintain interest and change the pace. You may wish to begin with a "warmer" to set the tone and transition into your lesson. This may be followed by ten minutes of reading, ten minutes for a fun communicative activity, then 15 minutes for writing etc.

ESL Teacher Job - English as a Second Language Teaching Jobs Abroad_1

1ESL Teacher Job - English as a Second Language Teaching Jobs Abroad For many people traveling abroad and seeing the world is a dream. Most people put off achieving that dream because they feel it will be too expensive, and that they cannot possibly take the necessary time off of work to do what they desire. However, you can achieve this dream and earn money at the same time. There are many opportunities to teach English as a second language or ESL as it is commonly referred to overseas. The English speaking countries in the world dominate the economy. Because of this, many countries require students to take English lessons. Schools will often seek native English speakers to teach English courses to their students. After all, many times the best person to teach English is a person who speaks it as his or her native language? If you wish to take advantage of opportunities offered in teaching ESL, you should consider a number of factors. Consider your educational experience: If you hold a teaching degree, securing an ESL job will be relatively easy, but if you donเน�โ�ฌย�t, there is no need to despair. As long as you have earned at least a bachelorเน�โ�ฌย�s degree at a college or university, you will likely be a desirable ESL teacher candidate. Look at the different types of schools: There are a number of school types that may wish to hire ESL teachers. * Regular schools: These make up the majority of schools internationally, and are frequently looking to hire ESL teachers. These schools are sometimes referred to as government schools and are traditionally funded by the state or local government. * Private schools: These are schools that charge a fee to attendees and receive a smaller subsidy from the government. * Less traditional schools: Frequently, schools that use less traditional means of educating their students are particularly interested in hiring a native English speaking ESL teacher. These include Bilingual Schools, International Schools, Montessori Schools and Language Schools. Each of these schools pride them self by providing students with a unique and specialized educational experience. * Colleges and Universities: Many post secondary institutions in other countries make learning English a required course, which means they may be hiring ESL teachers. Check the laws on obtaining a visa and passport: Sometimes a special permit is required for you to stay in the country past a certain length of time. Once you have weighed the pros and cons of teaching English as a second language, it is time to get the job -- doing so doesnเน�โ�ฌย�t have to be difficult. To optimize your success, be sure to do these three things: * Become TESOL Certified: TESOL stands for Teaching English to Speakers of Other Languages. Most schools require their ESL teacher to be TESOL certified. Adding this certification to your resume can be stress free. Some programs allow you to earn the certification in as little as one week. More extensive programs require a 100-120 hour course. Whichever program you select, becoming TESOL certified will greatly increase your chances of acquiring an ESL job, so it is worth your time. * Select a destination: What country have you always dreamed of calling your home away from home? You can teach ESL in almost any English speaking country, so donเน�โ�ฌย�t be too hasty in making your decision. Carefully consider which country you would like to teach in and contact the embassy or consulate in the country you select. They will have information about teaching in that country. They may even have information on jobs available for an ESL teacher. * Spread the word! If you are serious about getting a job teaching ESL, post your resume on ESL job sites and try to attract potential employers by highlighting your credentials and unique skills. By performing a simple Internet search, you can come up with many ESL sites which you can post your resume. Some schools will have websites where you can apply. You may also want to check recruiter sites for available ESL teaching positions in other countries. Candace Davies, President of A+ Resumes for Teachers, is a Certified Resume Writer, Interview Coach Strategist, and Author of 8 popular educational job search ebooks. She is dedicated to assisting teachers, administrators and other education professionals to advance their career quickly, easily and with less stress. Candace takes pride in using innovative writing and formatting techniques to ensure her clients' job search documents get results. Visit her website at http://resumes-for-teachers.com or sign up to receive free weekly teaching job search tips, interview questions and answers and other career advice by visiting http://www.resumes-for-teachers.com/signup-details.php Related Articles - ESL jobs, ESL international jobs, international teaching jobs, Email this Article to a Friend! Receive Articles like this one direct to your email box!Subscribe for free today!

ESL Teacher Job - English As a Second Language Teaching Jobs Abroad

1ESL Teacher Job - English As a Second Language Teaching Jobs Abroad For many people traveling abroad and seeing the world is a dream. Most people put off achieving that dream because they feel it will be too expensive, and that they cannot possibly take the necessary time off of work to do what they desire. However, you can achieve this dream and earn money at the same time. There are many opportunities to teach English as a second language or ESL as it is commonly referred to overseas.The English speaking countries in the world dominate the economy. Because of this, many countries require students to take English lessons. Schools will often seek native English speakers to teach English courses to their students. After all, many times the best person to teach English is a person who speaks it as his or her native language? If you wish to take advantage of opportunities offered in teaching ESL, you should consider a number of factors.Consider your educational experience: If you hold a teaching degree, securing an ESL job will be relatively easy, but if you don't, there is no need to despair. As long as you have earned at least a bachelor's degree at a college or university, you will likely be a desirable ESL teacher candidate.Look at the different types of schools: There are a number of school types that may wish to hire ESL teachers.* Regular schools: These make up the majority of schools internationally, and are frequently looking to hire ESL teachers. These schools are sometimes referred to as government schools and are traditionally funded by the state or local government.* Private schools: These are schools that charge a fee to attendees and receive a smaller subsidy from the government.* Less traditional schools: Frequently, schools that use less traditional means of educating their students are particularly interested in hiring a native English speaking ESL teacher. These include Bilingual Schools, International Schools, Montessori Schools and Language Schools. Each of these schools pride them self by providing students with a unique and specialized educational experience.* Colleges and Universities: Many post secondary institutions in other countries make learning English a required course, which means they may be hiring ESL teachers.Check the laws on obtaining a visa and passport: Sometimes a special permit is required for you to stay in the country past a certain length of time.Once you have weighed the pros and cons of teaching English as a second language, it is time to get the job -- doing so doesn't have to be difficult. To optimize your success, be sure to do these three things:* Become TESOL Certified: TESOL stands for Teaching English to Speakers of Other Languages. Most schools require their ESL teacher to be TESOL certified. Adding this certification to your resume can be stress free. Some programs allow you to earn the certification in as little as one week. More extensive programs require a 100-120 hour course. Whichever program you select, becoming TESOL certified will greatly increase your chances of acquiring an ESL job, so it is worth your time.* Select a destination: What country have you always dreamed of calling your home away from home? You can teach ESL in almost any English speaking country, so don't be too hasty in making your decision. Carefully consider which country you would like to teach in and contact the embassy or consulate in the country you select. They will have information about teaching in that country. They may even have information on jobs available for an ESL teacher.* Spread the word! If you are serious about getting a job teaching ESL, post your resume on ESL job sites and try to attract potential employers by highlighting your credentials and unique skills. By performing a simple Internet search, you can come up with many ESL sites which you can post your resume. Some schools will have websites where you can apply. You may also want to check recruiter sites for available ESL teaching positions in other countries.

Effective Resume Writing - How to Review and Edit Your Resume Like a Pro

1Effective Resume Writing - How to Review and Edit Your Resume Like a Pro When it comes to effective resume writing, writers have two seemingly contradictory rules about editing. You might as well learn them right now and be as confused as the majority of us are normally.The first is that just about every document can be edited down some more. This means we are reluctant to ever part with a piece of our writing. The second rule is to create the final product as quickly as possible. See what I mean? We're definitely torn.The editing rule, however, is a valuable habit to develop. This particular rule comes in handy when you discover that your resume is just several sentences longer than two pages, or you've got four words more than a one page document.This situation screams editing . . . editing . . . editing.And if you think you just can't possibly part with any of those well-chosen, well-place words . . . well think again. But before you start hitting the delete button on your computer, let's just look at some simple, easy editing tips. These tips will serve you well as you complete your resume, but they'll also stay with you for other projects as well.The wonderfully unnecessary word "that".It's true. Most of the time when we use this word it's unnecessary. Now not every English teacher will agree with me, but for the purposes of saving space on your resume, removing a few ineffectual "that's" here and there is not going to cause an employer to turn against you.Let me show you exactly what I mean. Here is a sentence with the word "that".I ensured that all lessons included a hands-on approach that involved making a craft, accurately portraying an important point in history or creatively writing about the topic (for example, creating the daily diary of Herbert Hoover).This sample comes from the competency statement I used earlier. Notice that the statement says "I ensured that all lessons . . ."Well, I'm sure it's correct English, and in it is also a "useless" word. By "useless" I mean you can take it out of the sentence and not even miss it. Go ahead, try it. Here's how it sounds and looks:I ensured all lesson included a hands-on approach . . .If you're searching for ways to edit your resume to save a few lines, begin with this technique. Here's a dirty little secret guaranteed to save you time in your search for those extra "thats". Click the editing tool bar on your word document. Then click on the "find" section. Now type in the word "that," and find. This technique will take you through your entire document one "that" at a time.Read each sentence to see that if you took the word out, the sentence would still sound correct. If it does, eliminate the word.If after you do this, then you need to do some more basic "hard core" editing. Effective resume writing requires you to minimize redundancies in your writing. Such phrases as "past history" are not necessary. "History" easily explains exactly what you want to say."Past experience" is another redundant phrase. Unless you've mastered the art of time travel (and they may be a few of you MIT grads who have secretly done this) then all experience, by definition, is in the past.Read every accomplishment or achievement again. Be very critical. Do any of these sentences contain extra words that just aren't needed? What about the phrase "during the course of . . . " Do you really need the phrase "the course of . . .?" I'll answer that for you: No!Now, go through your writing one more time. See if there isn't some way to tighten that writing. There are times when phrases - especially those with the word "of" - can be rearranged to say the exact same thing, but only in a more concise form.

Cover letters; a summary of what to include

1Cover letters; a summary of what to include Cover letters are vital additions to resumes and CVs when trying to secure that first interview. Whilst resumes can sometimes be general in topic and information, a cover letter should be completely unique to the company at hand. This article will attempt to explain the different types of cover letters which are available, and then give advice about what should be included. The two most significant types of cover letter are called the เน�โ�ฌย�application cover letterเน�โ�ฌย� and the เน�โ�ฌย�prospecting cover letterเน�โ�ฌย�. The เน�โ�ฌย�application cover letterเน�โ�ฌย� is exactly that, an application to an already advertised position, whilst the prospecting cover letter refers to a letter written on your own initiative to a series of companies enquiring about available positions. The former is subsequently a lot more specific than the latter, but both should include high levels of relevant detail. A successful cover letter of any type should always ensure that it contains specific information relating to both the career and the employer. Non-specific letters will often be ignored by the company because they come across as mass-produced and show little effort on the part of the applicant. Itเน�โ�ฌย�s worth remembering that a cover letter works alongside a resume or CV, with its primary focus being an extension of information directly related to the position or company applied for. A well-written cover letter should also display your key interests and any knowledge you have about the career and employer. Prior research about the company shows the prospective employer that you are genuinely interested in their corporation, and additionally expands on particular abilities and traits which are suitable for the job. Ultimately, the cover letter should intend to set you clearly above the competition. Certain ideas should be kept in the mind when writing your cover letter and they are as follows; Why you are writing; itเน�โ�ฌย�s important that the first paragraph explains the reason why you are writing this cover letter. Obviously this depends mainly on what type of cover letter it is, so you should explain whether this is a reply to an advertisement or if it is on your own initiative. In order to be specific, include accurate details about the location and date of the advert and your reasons for applying to them directly. Display keenness for the position and a sincere interest in the company. What you can offer; the second paragraph allows for the opportunity to elaborate on areas of your resume or CV with relevant detail. Selling yourself should be high on your mind, and use positive language to detail your skills and traits. Attempt to show that you are not only a great team player, but someone also capable of leadership. It is also your chance to demonstrate that you have researched the company and job type, which sells your positive attitude. How you can be contacted; the final paragraphเน�โ�ฌย�s intention is to make it very clear how you can be reached, and must provide key information. Phone numbers are included with the statement that this is how you can be reached for a telephone interview, and both email and postal addresses are necessities. You can either be passive and supply the information politely, or play a more active role and state that you will contact them to arrange a telephone interview. Although clearly more pushy, the initiative aspect can charm potential employers. The choice of approach would naturally depend on the company and you personal judgement. Cover letters, although largely overlooked, constitute a vital part of the initial stage of the application process. Itเน�โ�ฌย�s best to remember that a CV or resume without a cover letter can never succeed in selling all your skills to the employer, which should always be your primary motivation. Luke Holden is an experienced English teacher living and working in Beijing, and is the proud owner of two websites dedicated to helping students in the areas of English learning resources and online work experience Related Articles - cover, letter, CV, resume, apply, application, interview, prospecting, skill, career, job, employer, applicant, success, information, Email this Article to a Friend! Receive Articles like this one direct to your email box!Subscribe for free today!

College English Structure Class Shows Published Connection Skills That will Final a new Lifetime

1College English Structure Class Shows Published Connection Skills That will Final a new Lifetime Language arrangement is surely an educational precondition in order to almost every single opportunity associated with research in the publish second level, excepting trade as well as specialized schools. While the vast majority folks happen to be reading and also composing regarding several decades, there are still numerous items to be learned via a great English make up class in the school degree. English make up at it basest explanation instructs us all the way to efficiently communicate in the created kind, however you can find instruction we all find out within English make up in which apply to practically each facet involving daily life, and so are utilized on a daily foundation throughout the actual entirety in our lifestyles. Your cause Language arrangement is indeed crucial being an educational foundation is actually simply because the majority of graded connection between students along with professors, regardless of the subject, can be in a published structure. Practically each kind associated with course that is taken will certainly sooner or later need a good ability to be able to talk the penned notion or believed in a distinct as well as concise way. No matter your own main and also regardless of your degree of study, you'll be necessary to engage along with demonstrate any distinct mastery of your selected subject make a difference inside penned kind in order to receive a diploma. An Language structure course commonly begins at the beginner degree by simply introducing several important ideas to students relating to reading and also composing. Often this really is educated by showing students the actual fundamental elements of expository creating. Expository writing is actually a style involving writing that is meant to be able to clarify as well as inform the reader concerning the subject subject in the dissertation or even papers. Nevertheless, before college students start creating essays, they'll likely spend many weeks reading various other pieces of novels for example beautifully constructed wording, short stories, as well as fiction in order to acquire a fundamental understanding of literary components. Literary elements will be the underpinnings of the function of novels in which helps to be able to make this as a entire. A few fictional elements that will students within an Uk arrangement class will certainly research are usually piece, narration, persona development, imagery, sculpt, and metaphors. Most of these disparate components work collectively to assist the actual writer generate a image of the particular time or place, or a certain scenario that will helps create the particular tale. As soon as the college students offer an knowledge of literary components, they are encouraged to build their comprehension by simply producing essays concerning pieces associated with literature employing the elements regarding literature to explain any specific thesis. The thesis is an thought that a college student provides created concerning a new specific bit of materials, plus the objective of an expository essay can be for your college student to clarify his or her thought. The particular student may clarify his or her concept by producing inside a particular file format that is made the decision by the teacher, making use of normal literary conventions which include fictional concept, narration, quotations, illustrations, as well as answers involving literary elements. The quite significant component involving English make up class will be the capacity for you to develop grammatically correct and also satisfying sentence in your essay structure that will obviously demonstrates the specific thought as well as notion. By the time a college student will be prepared to be able to write a great article, he or she could have learned the way to employ literary proof, including written estimates, in order to show the actual which means of their concept. They'll understand ways to use main resources and the appropriate documentation for the bibliography or operates mentioned page. They'll recognize ways to work with a specific type guide book so the physical elements of the papers can conform for the appropriate file format from beginning for you to end. Once any pupil features perfected Uk composition, these classes will certainly absolutely become relevant to just about every some other training course a new pupil takes through which he or she should write any document. Though the topic subject may differ coming from fictional themes or templates, the particular simple elements associated with research, idea improvement, as well as lexical and also hardware correctness will certainly easily change into a effective paper whether it is the research document within chemistry and biology or perhaps governmental science. Clarity regarding believed along with notion advancement is the vital thing for educational achievement, for the reason that great tips can not become understood if they are not necessarily conveyed clearly. Throughout life, the lessons learned in British composition will likely be utilized once more and again. Soon after graduation, putting together a application as well as resume cover letters pertaining to work interview is going to be extremely important to finding a good work, as well as you could end up being assured that your particular long term boss is going to be looking for grammatical errors in every cv they will get. Business employers in each and every area have to have employees that can create nicely as well as communicate inside the published term successfully. Businesses depend on published conversation with every single level, via client assistance to be able to boardroom decisions; a good basis inside English arrangement is often the key for you to achievement in organization. Pass http://www.aonetesting.com/HP0-J50.html and with 100% passing guarantee. You can buy and prepare you exam from our website. Please visit our website for more details here: http://www.aonetesting.com/HP0-Y41.html .Also you can get help from our live chat person. 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